Branch Manager
South Chicago, Illinois, United States
Experience: Standard Management (Manager/Supervisor of Staff)
Education: Associate's Degree
Category: Banking
Industry: Financial / Banking
Reference ID: bnkg19007
Date Posted: 05/19/2026
Shortcut: http://highlandconsultinggroup.jobs.mrinetwork.com/FAtx1E
We are recruiting a Branch Manager for a regional bank that has been experiencing steady growth in the Chicago market. Our client is looking to add a branch manager to oversee one of their key branches in South Chicago.
The Position:
The Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. You are a key player and coach, overseeing branch operations, directly managing associate performance, and providing guidance as needed. You are expected to drive branch performance results through strong sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliance branch.
Specifically, the position responsibilities include:
- Manage the daily operations of the branch.
- Responsible for growth of the banking center by developing new deposit and loan business as well as expanding current customer relationships.
- Provide coaching, support, and training for branch personnel.
- Perform a wide variety of customer service transactions and duties.
- Manage all customer concerns promptly and professionally.
- Open new accounts for consumers and business customers.
- Discuss and assist business customers with Treasury Management services.
- Cross-sell additional bank services/products.
- Manage and track branch referral program.
- Supervise vault operations and procedures, vault audits and maintain appropriate predefined cash limits.
- Identify and mitigate risk including compliance, operational, financial, and reputational.
- Be a positive representative for the organization and conduct and promote CRA efforts in the community.
- Meeting assigned individual and branch goals – deposit & loan growth, fee income & fee income waivers, cash levels, over/short etc
Required Qualifications:
The ideal candidate will have the following experience and abilities:
- 5+ years of banking experience
- 2+ years of leadership experience
- Associate or Bachelor’s degree preferred
- Strong business acumen with the ability to understand banking operations, financial concepts, and organization objectives
- Demonstrated leadership skills with the ability to coach, mentor, and develop associates while fostering a positive team environment.
- Effective decision-making abilities with sound judgement and adherence to company policies, procedures, and regulatory requirements.
- Strong financial aptitude and understanding of banking products, services, and operational processes.
- Ability to remain composed and productive while managing multiple priorities in a fast-paced environment.
- Accountability and professionalism in handling responsibilities, customer interactions, and confidential information.
- Excellent verbal and written communication skills with the ability to interact effectively with customers, associates, and leadership.
- Customer-focused mindset with a commitment to delivering exceptional service to both internal and external customers.
- Proven relationship-building skills with the ability to establish and maintain strong partnerships with customers, community contacts, and business professionals.
- Strong problem-solving and analytical abilities with attention to detail and a proactive approach to resolving issues.
- Knowledge of risk management practices, regulatory compliance standards, and operational controls within the banking industry.
- Adaptability and openness to change with the ability to support process improvements and organizational initiatives.
If this sounds like the opportunity you have been looking for, please apply using the “Apply” link. If you have questions about this opportunity, feel free to call Kevin O’Connor @ (724) 837-6338.
Confidentiality:
We respect your privacy and will never submit a resume to a third party without your permission. You can be assured that the information you give us will never be forwarded to any company without your specific, direct permission in advance.
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